Missions

TSF deployed on the ground soon after the fire. Our team is maintaining the only Internet connection in the camp.

Within the framework of operational partnerships with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and the Association of South-East Asian Nations (ASEAN), Télécoms Sans Frontières is the go-to organisation for providing technical expertise and training workshops on the application of emergency telecommunications in the humanitarian context.

TSF uses ICT at the heart of the migration crisis to meet the needs in telecommunication of migrant families

In the autumn of 2011, the western coast of El Salvador experienced torrential rains. The departments of Ahuachapan and Usulutan were invaded by large-scale floods. TSF supported the Civil Protection with a system for data collection and emergency communication.

On 11 March 2011 an earthquake measuring 9 on the Richter scale triggered a tsunami in North-East Japan, with 10-metre waves ravaging the coastal areas and causing the worst nuclear disaster since Chernobyl, with the explosion of the reactor of the Fukushima power station. The destruction of infrastructure, the shortage of fuel, and many power cuts to the capital make the situation extremely complex. TSF deployed from its base in Bangkok to provide its emergency communications facilities. The mission drew to a close due to the high risk of the nuclear alert.

Hurricane Ida swept the coasts of Nicaragua and El Salvador in November 2009. At the request of UNDAC, TSF teams traveled to both countries to provide communications to the United Nations assessment teams.

Despite a peace agreement signed in 2003, the provinces of eastern DRC are the scene of repeated violence. In the district of Uélé alone, at least 135,000 people were displaced, 900 killed, and more than 700 kidnapped. At the request of UNICEF, TSF installed a telecom centre at the Monuc camp in Dungu. This connection allows United Nations agencies present to respond to the need of thousands of displaced people living on this huge camp.

TSF deployed alongside UNDAC to support emergency response organisations with telecom centres and affected Peruvians through humanitarian calling operations.

Mitwaba is located in the Katanga region of southeastern Democratic Republic of Congo. This initially 4,000-strong village is now home to around 20,000 refugees following the conflict between Mai Mai rebels and the Congo's regular army. In May, the rebels surrendered their arms and improved security conditions, enabling the humanitarian community to support the population and local authorities. As a partner of the Emergency Telecommunications Cluster, TSF was in charge of ensuring the first emergency phase by implementing reliable telecom solutions in shared service and managing the transition for the duration of the emergency.

With the support of the European Commission (ECHO), TSF mobilised to strengthen coordination and to intervene with the population following the violent earthquake that hit the city of Bam.

Following a terrible explosion of the Nyiragongo volcano in the eastern Democratic Republic of Congo on 17th January 2002, Télécoms sans Frontières was contacted by the Red Cross to support those providing help to the affected populations.

Close collaboration with the Peruvian Red Cross and the International Federation of the Red Cross to respond to the needs of vulnerable populations